Business Phone
There are several advantages of VoIP (Voice over Internet Protocol) over traditional phone services, including:
- Cost-effectiveness: VoIP typically costs less than traditional phone services because it uses the internet to transmit voice calls, which is cheaper than using dedicated phone lines.
- Greater flexibility: VoIP allows users to make and receive calls from anywhere with an internet connection, meaning users can work remotely or take their phone service with them when they travel.
- More features: VoIP offers a range of features that are not available with traditional phone services, such as video conferencing, instant messaging, and the ability to forward calls to multiple devices.
- Scalability: VoIP systems can easily be scaled up or down to meet the changing needs of a business, without requiring the installation of additional phone lines.
- Better call quality: VoIP technology has come a long way in recent years, and now offers high-quality, reliable voice calls that are comparable to traditional phone services.
Overall, VoIP offers a range of advantages over traditional phone services, making it an attractive option for businesses and individuals alike.
Standard Features
Administration Tools- Communications Manager – web based Management GUI
- Communications Manager User Portal – web portal for each User Extension
- Internationalization with Multiple-Language Support
- User Extensions
- Feature Codes
- Special Lines
- Special Mailboxes
- Multiple Phones per Extension
- Virtual Extensions
- Call Flip (Transfer to/from Mobile)
- DIDs and Inbound Routes
- Schedule Based Inbound Call Routing
- Operator Managed Inbound Call Routing
- Multi-level IVR / Auto Attendants
- Music on Hold – System Wide or per User Extension
- Extension Monitoring (presence or BLF)
- Dialing Permissions (Groups and per Extension)
- Ring Groups
- Hunt Lists (lists of Ring Groups)
- Dial By Name Directory
- Integration with Overhead Paging Systems
- Phone-to-Phone Intercom
- Corporate Contact Directory with Click-to-Call
- CRM Integration / Screen Pops
- Call Parking
- Call Forwarding
- Call Screening
- Call Recording
- Voicemail Features
- Voicemail to Email Forwarding
- Message Waiting Indicator
- Multiple Voicemail Folders
- Web Access to Voicemail
- End User Features
- Unified Inbox (Voicemail/Fax/Email)
- Company Contacts with Click-to-Call
- Personal Contacts with Click-to-Call
- Voicemail Configuration
- Find Me / Follow Me
- Call Forwarding on Busy
- Call Forwarding on No Answer
- Do Not Disturb
- Web Access to Voicemail Messages
- Web Access to Recorded Calls
- Selective Call Forwarding
- Call Blocking
- Selective Call Screening
- One-touch Call Recording
- Call Detail Records (CDR) with Click-to-Call
- Outbound PDF to Fax via Web
- Language Selection
- Call Features
- Caller ID Modification
- Distinctive Ring for Internal/External Calls
- Attended Transfer
- Blind Transfer
- Call Parking
- Group Call Pickup
- Directed Call Pickup
- Fax Features
- Inbound Fax to Email (PDF)
- Outbound PDF to Fax via Web
- Media Files Management
- Music-on-Hold Management and Upload
- Click-to-Call Recording of Voice Prompts
- Conferencing
- Shared and Personal Conference Rooms
- Inbound and Outbound Conferences
- Real-time Conference Monitoring and Management
- Reporting
- Call Detail Records (CDR) Reporting
- PBX usage statistics
- Auto-Provisioning
- Multiple Provisioning Options (TFTP, HTTP, etc.)
- Sample Phone Templates
- Phone Templates Management
- Bulk Phones Auto Provisioning
- Individual Device Button Assignments (Line, Speed-Dial, BLF)
- Convenience Features
- Bulk Generation of User Extensions
- Automatic Password Generation
- Mass Updates of User Extensions
- Automatic DID Routing