• Communications Manager – web based Management GUI
  • Feature Codes
  • Special Lines
  • Special Mailboxes
  • Multiple Phones per Extension
  • Virtual Extensions
  • DIDs and Inbound Routes
  • Schedule Based Inbound Call Routing
  • Operator Managed Inbound Call Routing
  • Multi-level IVR / Auto Attendants
  • Music on Hold – System Wide or per User Extension
  • Extension Monitoring (presence or BLF)
  • Dialing Permissions (Groups and per Extension)
  • Ring Groups
  • Hunt Lists (lists of Ring Groups)
  • Dial By Name Directory
  • Integration with Overhead Paging Systems
  • Corporate Contact Directory with Click-to-Call
  • CRM Integration / Screen Pops
  • Inbound Fax to Email (PDF)
  • Music-on-Hold Management and Upload
  • Click-to-Call Recording of Voice Prompts
  • Shared and Personal Conference Rooms
  • Inbound and Outbound Conferences
  • Real-time Conference Monitoring and Management
  • Multiple Provisioning Options (TFTP, HTTP, etc.)
  • Sample Phone Templates
  • Phone Templates Management
  • Bulk Phones Auto Provisioning
  • Bulk Generation of User Extensions